RETURN TO TOP CONTENTS T1.1 INTRODUCTION AND OVERVIEW T1.2 TRAINING TIMETABLE T1.3 DOCUMENTATION T1.4 UNIFORM POLICY T1.5 GETTING TO KNOW FENIX T1.5 MANAGING CUSTOMER INTERACTION T1.6 JOB TYPES   T1.1 INTRODUCTION AND OVERVIEW General This training document covers the important tasks that need to be understood and applied by independent contractors in order to become […]

RETURN TO TOP CONTENTS T2.1 INTRODUCTION T2.2 AVAILABILITY PLANS T2.3 BELT SYSTEM T2.4 CONTRACTOR INVENTORY T2.5 USE OF SERVICE MATE T2.6 CONTRACTOR INVOICING T2.7 FENIX WEBSITE   T2.1 INTRODUCTION General This training document covers the important tasks that need to be understood and applied by independent contractors in order to become part of the Fenix […]

RETURN TO TOP CONTENTS T3.1 INTRODUCTION T3.2 BASIC CLEANING T3.3 WORKPLACE HEALTH AND SAFETY T3.4 ON-THE-JOB-TRAINING T3.5 SETTING UP YOUR iPHONE T3.6 TAKING PAYMENTS ON YOUR iPHONE #T3.7-MANAGING-FENIX-LOAN—HIRE-EQUIPMENT   T3.1 INTRODUCTION General This training document covers the important tasks that need to be understood and applied by independent contractors in order to become part of […]

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CONTENTS A1.1 INTRODUCTION A1.2 AGREEMENTS A1.3 JOB DESCRIPTIONS   A1.1 INTRODUCTION This online document contains the Fenix Agreements and Job Descriptions that are relevant to the Fenix Training programme. Please read these documents that they are referenced in T1 Ethics and Behaviour, T2 Administration, T3 Basic Cleaning and T4 Advanced Cleaning. If there are any […]

RETURN TO TOP CONTENTS A2.1 INTRODUCTION A2.2 BROCHURES A2.3 OTHER MARKETING MATERIALS   A2.1 INTRODUCTION This online document contains the Fenix Brochures and Other Marketing Material that are relevant to the Fenix Training programme. Please read these documents that they are referenced in T1 Ethics and Behaviour, T2 Administration, T3 Basic Cleaning and T4 Advanced […]

RETURN TO TOP CONTENTS A3.1 INTRODUCTION A3.2 CUSTOMER INFORMATION DOCUMENTS A3.3 GENERAL INFORMATIONAL DOCUMENTS   A3.1 INTRODUCTION This online document contains the Fenix Customer Information Documents and General Information Documents that are relevant to the Fenix Training programme. Please read these documents that they are referenced in T1 Ethics and Behaviour, T2 Administration, T3 Basic Cleaning […]

RETURN TO TOP CONTENTS A4.1 INTRODUCTION A4.2 FORMS A4.3 TEMPLATES   A4.1 INTRODUCTION This online document contains the Fenix Forms and Templates that are relevant to the Fenix Training programme. Please read these documents that they are referenced in T1 Ethics and Behaviour, T2 Administration, T3 Basic Cleaning and T4 Advanced Cleaning. If there are any questions or comments please direct them […]

RETURN TO TOP CONTENT A5.1 INTRODUCTION A5.2 POLICIES A5.3 PROCEDURES   A5.1 INTRODUCTION This online document contains the Fenix Policies and Procedures that are relevant to the Fenix Training programme. Please read these documents that they are referenced in T1 Ethics and Behaviour, T2 Administration, T3 Basic Cleaning and T4 Advanced Cleaning. If there are any questions or comments please direct them […]